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Price Transparency and Patient Billing

We take our patients' privacy, financial rights, and price transparency seriously. Review our billing policies, pricing resources, and estimate procedures below.

At Advanced Heart and Vascular Surgery Center at Daytona, we take our patients' privacy, financial rights, and price transparency seriously. In compliance with federal guidelines and the Florida Agency for Health Care Administration (AHCA), please review our billing policies, pricing resources, and estimate procedures below.

Service-Bundle Pricing (AHCA Pricefinder)

Florida state law requires health facilities to provide a direct hyperlink to the state's central health data clearinghouse to help patients compare pricing information across providers.

  • Florida Health Price Finder: You can access the State of Florida's Agency for Health Care Administration (AHCA) pricing website directly at the Florida Health Price Finder Website. This tool allows consumers to review estimated average payment ranges across national, state, and county levels for defined bundles of services and procedures.
  • Plain-Language Disclosure: The service-bundle information published on the Agency's pricing website is a non-personalized estimate of costs that may be incurred by patients and prospective patients for anticipated services. Actual facility costs will be based on the individual clinical findings, services, and medical supplies actually provided to the patient during care, and may be more or less than the typical bundle prices listed on the Agency's website.

How to Request a Personalized Cost Estimate

Patients and prospective patients have the right to request a personalized estimate of charges from our facility prior to receiving nonemergency care. Your actual out-of-pocket costs depend heavily on your specific medical needs, clinical findings, and health insurance coverage.

  • Insured Patients: Per Florida Statute § 395.301, you have the right to request a personalized estimate of your out-of-pocket facility costs. We are legally required to provide this good faith estimate to you in writing or electronically within 7 business days of receiving your request. We encourage patients to also contact their health insurance provider to confirm cost-sharing responsibilities and network standing.
  • Uninsured or Self-Pay Patients: You have the right to receive a formal Good Faith Estimate (GFE) under the federal CMS No Surprises Act before your surgery. This written estimate will be delivered to you within 1 to 3 business days of scheduling, or upon your inquiry.

How to Request: To request a personalized estimate, please obtain the specific CPT (procedure) code(s) for the services your physician anticipates performing and submit them, in writing, to our administrative team. Our specific contact information can be found directly on our Contact Page.

Independent Provider & Ancillary Billing

Your total healthcare bill will consist of separate charges from different independent entities, which may not participate in the same health insurance plans or HMOs as the surgery center.

  • Physician Fees & Practices: Practitioners bill separately for the professional services they provide to patients. Patients and prospective patients should contact their individual health care practitioners anticipated to provide services to them while at the center regarding:
    • A personalized estimate of the practitioner's professional charges;
    • The practitioner's billing practices; and
    • The practitioner's participation with the patient's insurance provider or health maintenance organization (HMO).
  • Network Independence: Each individual practitioner — not the facility — determines which insurance plans and HMOs they participate in. Patients are strictly responsible for contacting their performing physician directly to confirm network standing.
  • Ancillary Services: Any ancillary providers contracted to perform services at our facility operate independently and may bill separately. For details regarding specific ancillary services, please contact the facility directly.
  • Federal Protections: For scheduled self-pay or uninsured care, our administration will coordinate directly with any independent co-providers to include their estimated fees within your comprehensive Good Faith Estimate, as required by federal law.

The following physicians will separately bill for the professional services provided to patients:

Patient Billing Inquiries & Grievance Process

In accordance with Florida law, our facility maintains a standard internal review process for all patient billing questions and formal disputes.

  • Billing Questions: Each patient has the right to receive an itemized statement detailing facility charges. If you have questions concerning your statement or bill, you may contact our billing department by email at daytona@advanceddaytona.com or by phone at (386) 366-7495. The facility will review and respond to your questions in writing within 7 business days of receipt.
  • Initiating a Formal Grievance: Patients have the right to formally dispute charges that appear on an itemized statement or bill. To initiate a formal billing grievance, you must submit your dispute in writing to our Administration Team at wendi.mucke@cardiovascularcenters.com. The facility will provide an initial response to your formal grievance within 7 business days of submission.
  • State Agency Review: If you are not satisfied with the facility's internal response to your billing grievance, you may forward your dispute to the state agency for external review. Complaints may be submitted to the Florida Agency for Health Care Administration (AHCA) online via the AHCA Complaint Portal or by phone at (888) 419-3456.

Financial Assistance, Charity Care, and Collection Procedure

If you anticipate difficulty paying your out-of-pocket expenses, we offer options to help you manage your financial responsibility. These resources and payment arrangement details can be provided at our facility.

  • Financial Assistance Policy: Our facility does not offer a financial-assistance program at this time. Additionally, the facility does not maintain a charity care policy.
  • Government Programs: Our facility participates in Medicare. We do not yet participate in the Medicaid program.
  • Collection & Payment Plan Procedure: When a balance is owed, the facility will attempt to set up a mutually agreeable payment plan that allows the out-of-pocket cost to be paid over a number of months interest-free. The facility will send up to three (3) patient statements. As long as the agreed-upon monthly payment is made, additional monthly statements will continue to be sent, and your account will remain in good standing. If payments are not made on a regular monthly basis, the account may be referred to one of the collection agencies used by the facility for delinquent accounts.
  • State Regulatory Restriction: Please note that per Florida law, the facility is strictly prohibited from initiating collections actions, adding interest fees, or reporting medical debt to credit bureaus while a formal billing grievance process is actively ongoing.

Patient’s Bill of Rights and Responsibilities

We take our patients' privacy and rights seriously. Consult our policy on this page for details and please reach out with any questions or comments.

Patient Instructions for Cardiovascular Procedures

Find detailed instructions for patients at Advanced Cardiovascular. Ensure your visit and recovery are as smooth and informed as possible with our comprehensive guidelines on preparing for cardiac catheterization, pacemaker implantation, and other procedures.